Reset QR Codes
On rare occasions, you may need to reset a user's QR codes. For example, if you notice that a QR code is generating an unusually high number of tokens, it could indicate that it was shared with unintended users.
Here is how to proceed:
Go to the "Users" page.
Search for the relevant user and click the three-dot menu at the end of their row.
From the drop-down menu, select "Reset codes", then confirm in the popup window.
Please proceed with caution: Once the codes are reset, any previously downloaded or received QR codes will no longer be valid—regardless of the collection. Make sure to inform the user before proceeding.
After resetting, you can click "Send codes" (from the same drop-down menu) to email the user their new QR codes.
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