Reset QR Codes

On rare occasions, you may need to reset a user's QR codes. For example, if you notice that a QR code is generating an unusually high number of tokens, it could indicate that it was shared with unintended users.

Here is how to proceed:

  1. Go to the "Users" page.

  2. Search for the relevant user and click the three-dot menu at the end of their row.

  3. From the drop-down menu, select "Reset codes", then confirm in the popup window.

reset codes

After resetting, you can click "Send codes" (from the same drop-down menu) to email the user their new QR codes.

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