# How to resolve 'Access Denied' in error

{% hint style="info" %}
If you are a student and you believe that your access to a simulator has been denied by mistake, please contact your instructor and invite them to visit this page.
{% endhint %}

If access to a collection of simulators has been denied in error, the instructor can easily rectify the student's authorization.

To do this:

1. Head to the "**Approvals**" page in SENAR Studio.
2. Select '**Denied'** from the status filter.
3. In the list of denied users, click the green check mark in the row listing the affected student.

<figure><img src="/files/CC7lsCLq7qSBjWlCDm5j" alt=""><figcaption></figcaption></figure>


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