> For the complete documentation index, see [llms.txt](https://support.senar.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://support.senar.io/senar-aide-en-ligne/utiliser-lapplication-senar-et-les-simulateurs-ar/eviter-les-situations-de-blocage.md).
# Éviter les situations de blocage
Le bouton d'aide permet de débloquer un étudiant qui passerait trop de temps à chercher la bonne réponse. Son activation affiche un cercle lumineux sur l'objet ou la réponse à sélectionner.
Lorsque l'étudiant donne une réponse correcte après avoir activé le bouton d'aide, il ne gagne aucun point.
L'aide peut être activée en tapant sur l'icône de l'ampoule en haut de l'écran :
{% hint style="info" %}
Certains simulateurs ne comportent pas de bouton d'aide. Ils mettent automatiquement en évidence le bon objet ou la bonne réponse, soit après une certaine période, soit après une ou deux mauvaises réponses.
{% endhint %}
---
# Agent Instructions
This documentation is published with GitBook. GitBook is the documentation platform designed so that both humans and AI agents can read, navigate, and reason over technical content effectively. Learn more at gitbook.com.
## Querying This Documentation
If you need additional information that is not directly available in this page, you can query the documentation by asking a question.
Perform an HTTP GET request on the following URL with the `ask` and `goal` query parameters:
```
GET https://support.senar.io/senar-aide-en-ligne/utiliser-lapplication-senar-et-les-simulateurs-ar/eviter-les-situations-de-blocage.md?ask=&goal=
```
`ask` is the immediate question: it should be specific, self-contained, and written in natural language.
`goal` is what the user is ultimately trying to achieve, the reason they need the answer. Sharing it helps GitBook give you a better, more relevant answer. A goal is most helpful when it describes the outcome the user wants rather than restating the question. For example, with `ask=how do I create an API token`, a goal like `automate deployments from our CI pipeline` lets GitBook tailor the answer to that use case.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.
Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
