> For the complete documentation index, see [llms.txt](https://support.senar.io/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://support.senar.io/senar-aide-en-ligne/senar-analytics/en-cas-de-donnees-manquantes-dans-les-rapports.md).

# En cas de données manquantes dans les rapports

Si vous attendiez des données spécifiques dans les rapports et qu'elles n'y figurent pas, veuillez vérifier les points suivants.

* Vérifiez soigneusement les valeurs de chaque filtre. Par exemple, si le filtre **2ème essai** est actif, le rapport restera vide si les étudiants n'ont fait qu'un seul essai. Faites également très attention aux dates du dernier filtre.
* Si le tableau de bord semble vide à première vue, vérifiez bien le rapport **Abandons** tout en bas de la page.
* Assurez-vous que le mobile de l'étudiant a pu se connecter à Internet depuis la fin de sa session afin que les données aient pu être envoyées au serveur SENAR.


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